Supervisory Development Program
Because your people matter in the success of your business
Supervisory Development Training Program
Who should participate in this Supervisory Development Training Program?
· Supervisors
· Team Leaders
· Business Owners
· First-time Supervisors
· Managers
· Future Supervisors & Managers
When you improve your supervisory skills, you also drive the performance of your organization. The result can have a major impact on increasing your employee engagement and creating a great work culture.
Facilitators
Doug Kerr, Business Coach with TAB The Alternative Board
Julie Alleyn, Fractional HR Consultant with Pegasus Evolution
Content of Program
Six (6) Facilitated In-person and/or virtual recorded sessions. Attending live is highly recommended.
These sessions are meant to integrate the learned modules into practical discussion and implementation action plan.
DISC
Before our first session, all participants will need to complete their DISC assessment to identify their preferred communication style.
Learning Objectives
By the end of the Program, you will have learned:
· Your preferred communication style (DISC)
· The role of a supervisor
· Interacting & communicating with others
· Dealing with conflict
· Management and delegation skills
· Employee engagement tools
Online Courses
Online Self-Paced Learning: 12 online courses, approximately 20 minutes each packed with great information, quizzes and tools.
Module 1 – Communication Skills looks at how to ensure good communication
Module 2 – Building Emotional Intelligence
Module 3 - Diversity in the workplace
Module 4 – Supervisory Skills – Respect, Motivate and Retain Employees
Module 5 – 10 Behaviors of an ethical leader
Module 6 – Bullying and other disruptive behaviors
Module 7 – Conflict resolution in the workplace
Module 8 – 5 Steps of delegation
Module 9 – How to discipline in a positive way
Module 10 – Managing performance
Module 11 – The essentials of employee engagement
Module 12 – Being productive
